Frequently Asked Questions

Q: Do I need a referral to see a physiotherapist at Up N Adam?
A: No referral is needed. You can book directly with our Newcastle physiotherapy clinic — we welcome private clients, athletes, and anyone looking to move better.

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Q: What should I bring to my first physio appointment?
A: Please wear comfortable clothing suitable for movement. If you have any relevant scans, medical reports, or doctor’s notes, bring those along too.

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Q: Do you treat sports injuries even if I’m not a professional athlete?
A: Absolutely! Our Physios work with people of all activity levels — from weekend runners and gym-goers to workers managing physical strain or overuse injuries.

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Q: How long are physiotherapy sessions?
A: Initial consultations run for 45–60 minutes, allowing time for assessment and treatment. Follow-up sessions are typically 30–45 minutes, depending on your injury and progress.

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Q: Can I use my private health insurance?
A: Yes — we offer HICAPS for instant private health fund claims at our Newcastle clinic. Check with your provider to confirm your physio coverage.

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Q: Do you offer injury prevention programs?
A: Definitely! We specialise in injury prevention through strength testing, running assessments, and tailored rehab programs designed to keep you active and pain-free long-term.

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Q: Where is your clinic located?

Hidden away at the back of the Clyde Street light industrial complex, is a 'no frills', purpose built gym and treatment area, aimed at providing essential equipment to maximise your outcomes & performance. There are plenty of onsite parking spots, literally metres from the door!
See below for more information on our location.